International users can submit payment by bank-wire transfer. You can find Bank Wire Instructions in your V&S Brothers account.

American and Canadian businesses can pay using their corporate checks, by direct deposit to our bank, or by a wire transfer.

As a B2B structure, we don’t accept credit cards.

- Find our Bank Wire Transfer Instructions, which includes our bank details, by logging into your V&S Brothers account.

- For deposit or payment for a purchased car, print the invoice for the car, which contains our bank wire transfer instructions, and take it to your bank.

To participate in any auction, you must place a minimum deposit.

If a vehicle has a “Buy now” option, you will have the option to send the full payment, which will include the shipping to the final destination.

The minimum deposit is $400.

A deposit of 10% of your maximum bid on a vehicle is required. For example, if you plan to place a maximum bid of $10,000, you must make a deposit of $1000 to your account.

Yes, we can offer short-term financing to pre-approved customers.

Terms and the line of credit depend on your history with our company.

Certain destination ports are excluded from our shipping finance program.

If you want to apply for a line of credit , please contact our billing department.

The running balance, including deposits, on your account is fully refundable upon request.

Refunds to all customers, domestic and international, are made in the form of a bank wire transfer.

Allow 5-7 business days from the day you made the request for the refund to be transferred to your bank.

For each car purchased from the auto auction, we charge a one-time fee.

Please note, these fees are charged in addition to the auction fee.

Fees are subject to change and our updated fee schedule can be found here.

We DON’T charge a documentation fee.

V&S Brothers fees cover our service, which includes purchasing the vehicle for you, payment to the auction house, arrangements for vehicle delivery from the auto auction to the exit port in the US, shipping assistance to the port in your country (shipping charges apply), and handling all documentation involved in the exporting process from the USA and Canada. Mailing of the vehicle’s documents, all original ownership and shipping documents to the USA / Canada Customs, and then forwarding these to you by courier express post (FedEx, DHL, TNT).

Payment must be received within 3 days after you have purchased the car. To avoid auction late fees and possible storage fees, we recommend making the bank transfer on the day or day after your vehicle is purchased.

If we do not receive the payment from you by the third day after the purchase, you’ll be charged $50/day as a late fee.

After 5 days of not receiving payment, a further auction storage charge of $20/day may occur.

We may ask you to submit a copy of your payment confirmation to ensure these fees stop accumulating.

If we have not received a payment or a copy of the payment confirmation by the seventh day, we reserve the right to resell the purchased vehicle at a non-reserve auction.

In this event, you will be charged a minimum of $300 or 10% of the final vehicle purchase price, whichever is greater, in addition to all auction fees associated with the sale of the vehicle.

Yes, you will receive an automated email message. Also, the status of your vehicle will be changed to “paid” in your V&S Brothers account.

No, all cars must be paid in full, which includes the balance of the vehicle cost, shipping charges, and all fees before the vehicle is released to you or your agent at the destination port.

Please note that a payment delay will result in storage charges at the port of destination and may affect your privilege to use V&S Brothers Credit for future purchases/shipping.

While we do our best to inform you of all potential charges, destination charges and importation through the destination port are ultimately the responsibility of the party receiving the vehicle.

You will place your bid directly with the auto auction using an account that we provide to you.

If you are buying from a private seller, you can negotiate the price and terms of sale, and we will then arrange for the payment and delivery to one of our exit ports.

“Buy Now” cars are offered for sale with a fixed price and can be purchased right away (without going through the auction bidding process and taking the chance to be outbid).

The "Buy Now" price is typically non-negotiable. However, sometimes it may possible to secure a 3-5% reduction in the price. Please contact the seller directly to negotiate the price.

Yes. You still have to pay the auction fee for the “Buy Now” vehicle; however, these fees tend to be much lower than for live auction vehicles.

Auction fees vary depending on the auction and the selling price. Auction fees typically range from $200-600. For more information on auction fees, please refer to our “Auction fees” page.

No, the auction fees are non-negotiable.

The average price for a vehicle is the “average price” that is calculated from past auction sales of similar vehicles. This price gives you an idea as to how much the car might sell for.

No. If you don’t win the car, the deposit will stay in your account and you can use it for your next purchases.

If you are buying a vehicle but you're worried about its condition, you can order an Independent Vehicle Inspection through ‪V&S Brothers‬. Once your request has been approved by our Sales department, we will arrange for an independent physical examination by a licensed inspector for the vehicle you are considering. After this is done, you will receive a complete condition report complemented by pictures of the interior and exterior of the vehicle. Please note, you must have the deposit in your V&S Brothers account in order to use this service. To learn more, please contact our Sales department at [email protected].

A salvage vehicle is a vehicle with previous damage that was involved in a collision, flood and has water damage, theft, vandalism, fire, natural disaster etc. Ownership type will be Salvage Title, Salvage Certificate, Certificate of Destruction etc.

A clean title car is a car that has not been involved in any major accidents and has a clean title history. Ownership type will be Clean Title.

No, vehicles posted on the V&S Brothers website are available to the public and sold on a first come, first served basis.

To buy a car from our website, you must place a $400 deposit to reserve this vehicle for you.

If you are a registered user, we can reserve this vehicle for you for a maximum of 24 hours without a deposit.

No. We offer an all-inclusive price.

US retail buyers must pay NJ sales taxes.

If you see the “make an offer” option, the price is negotiable.

If there is only the “Buy now” option, it’s already a rock solid bottom line price which is non-negotiable.

Yes, purchased vehicles must be removed from the auction facility promptly.

After 5 days of not receiving payments, an auction storage charge of $20/day may be imposed.

For vehicles at our exit port locations, we offer 20 days FREE storage from the day the vehicle was delivered to our lot/warehouse.

After 20 days, a storage fee of $10/day applies.

These fees are non-negotiable and are applied regardless of what caused the shipping delay, whether that be bad weather or a delay with your next vehicle delivery or an ocean line strike.

Vehicles must be picked up at your destination port in a timely manner, usually within 48 hours of the vehicle entering the customs warehouse at the final destination.

After 48 hours, storage fees will be imposed.

These fees are solely your responsibility, regardless of what caused the delay in pick up, whether that be bad weather, late delivery of documents by mail (FedEx, DHL etc), busy customs season etc.

Our shipping calculator is the most convenient way to determine the current cost of vehicle delivery within the US and/or to an overseas destination.

If your destination or vehicle type is not available on our calculator, please submit a quote request form here.

For all cargo quotes other than vehicles, please contact our shipping department at [email protected].

Yes. We keep our shipping calculator prices updated and it is the easiest way to check the price of shipping a car within continental US and/or to an international destination.

Yes. To do this, please request the address of the exit port to where the vehicle should be delivered.

Please also obtain and send us a copy of the Bill of Lading from your car transportation company before the vehicle is shipped from the USA / Canada.

Check out our map on the “shipping calculator” page. This will give you an idea about the time required for transit from all major auto auctions or street addresses to one of our exit ports. Please note, this is just an estimate time as we cannot predict how many stops a car hauler will need to make on the way to the exit port.

We do the work for you to get the final approval for your cargo to be shipped from the US / Canada. We will submit all the required export forms. All you have to supply is the commercial invoices and sign the export instructions

We trust your vehicles only to the best rated car shippers in the US and Canada and the most reputable ocean shipping lines, but if you’d like your car to be insured while being transported from the auction to destination port, insurance is available at 1.5% of the total invoiced price.

A deductible fee of $500 is required for each claim.

Use our live tracking page to see the last reported location.

You will need the container number or VIN number to track your vehicle.

Your cars will be shipped by “RORO” or “Container” shipping.

“RORO” means that your car will be driven inside the ship. This method of shipment is available to various destinations and does not involve consolidation. Please refer to this link to find out more information on “RORO” http://en.wikipedia.org/wiki/Roll-on/roll-off

“Container” shipping is the most common way to ship a car. Basically, your car will be loaded inside a 20-foot or 40-foot container, and the container will then be sealed and delivered to the exit port to be loaded on an assigned vessel.

Usually a 40-foot container fits 3 mid size cars or SUVs, or 4 compact cars, such as a Volkswagen Beetle or Toyota Prius.

Consolidation is when you only have one car to ship but you do not want to pay for the whole 40-foot container. Our shipping company may be able to consolidate your car with other cars that are being sent to your destination. This option is only available if it is logistically possible (that is, the destination port is sufficiently popular). For example, if your car is consolidated with 2 other cars in a 40-foot container, you will end up paying the equivalent of 1/3 of the price for a 40-foot container. If there is no consolidation available to your destination port, we can ship your car in a 20-foot dedicated container.

You can check the shipping calculator on our website to view all available destinations, and contact our Transportation department at [email protected] if you require more detailed information.

Our warehouses are located near the exit ports. We organise the logistics and consolidation of purchased vehicles. We arrange delivery of vehicles to over 95% of our customers. In the rare case where you wish to deliver vehicles to one of our warehouses, for example, a drive in, you will need to contact us first to coordinate delivery and determine the exit port for your vehicle. Even if you have previously delivered vehicles to our warehouses, you must coordinate each new vehicle delivery with one of our dispatchers.

Once you have contacted us to determine which exit port is most suitable for your vehicle, please take a look at the directions to our warehouses.

Your email may have gone to the spam folder. Please try to resend your email, or simply contact our customer service department, and somebody will be happy to assist you.

Monday-Friday 9:00 am - 6:00 pm (EST). Please note, we observed all US official holidays.

Please contact us. We will do our best to try and provide you with the requested additional pictures and information.

Yes. If the car is for sale by an authorized Auto dealer or company based in the US or Canada, we will be happy to assist you and we will do our best to negotiate a suitable price.

It is strongly recommended that you purchase a marine insurance policy that covers your vehicle and shipping charges. There are two types of policies: "Full Coverage" and "Total Loss." Full Coverage covers the cost of the car, dents, scratches and shipping costs. Total Loss, while less expensive, only covers the cost of the vehicle if the vehicle becomes damaged beyond repair. Please ask about marine insurance when booking your order.

We provide several different insurance coverage options to meet your needs. Please contact us to discuss these options.

Yes, for certain destinations, vehicles or commercial cargo delivery, we do offer air delivery.

Please fill out our quote form to receive an exact quote.